Meet Our Team

Our Mission
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Our Vision
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Our Core Values

JT Bates Group

  • We are humble.
  • We are adaptable.
  • We are accountable.
  • We are proactive.

“We strive to glorify God by providing superior products to our customers and meaningful work for our employees.” – CEO, Jayme Bates

C-Level and Directors

Jim Ricker

Founder - JT Bates Group and Ricker & Associates

With over thirty years of experience in the equipment industry, Jim founded JT Bates Group and developed Rental Equipment ProtectionTM after recognizing a need for better coverage at competitive rates. Prior to this, Jim worked with John Deere, now Sentry, before moving to a career in insurance consulting. He now consults as a Program Development and Procurement Specialist for national accounts.
jgripro@gmail.com

Jayme Bates

Chief Executive Officer

Jayme has over 13 years of experience as an insurance producer and an extensive background in accounting and contracts. In her new role as the Chief Executive Officer for JT Bates Group, she is honored to be a part of the family legacy. Her dedication to the dealers she works with truly sets Jayme apart from other entrepreneurs in this industry.
jbates@jtbatesgroup.com

Brad Bates

Chief Information Officer

After helping Reagan defeat the commies in the 80s, Brad started his journey into technology.

He loves: Jesus and his Family
brad@jtbatesgroup.com

Miriah Smith

Director of Operations

Miriah came on board with JT Bates Group with over twenty years of management experience. At the company, she has definitely put that experience to good use, overseeing Operations, and the Compliance Services Team. Miriah keeps her hands full while not working as well, juggling four children and their new puppy, Marlie, with her husband.
miriah@jtbatesgroup.com

Amanda Murphy

Marketing Director

Amanda has over 15 years of marketing experience under her belt working in branding, advertising, social media, and sales team support. As the Marketing Director for JT Bates Group, she’s excited to promote a company that truly cares for and invests in their customers. Amanda lives with her husband and four children in central Ohio.
amanda@jtbatesgroup.com

Chad Warren

Corporate Chaplain

Chad was appointed the JT Bates Group Corporate Chaplain in January of 2020. Since graduating from Oregon State in 2004, he has operated in many different ministerial and educational roles across the United States. Chad lives with his wife and three children in central Texas.
chad@jtbatesgroup.com

Managers

Polly Marmon

Compliance Services Team Lead

In 2014, Polly joined the JT Bates Group team as a certificate administrator. In 2020, she was promoted to Compliance Services Team Lead. When she's not working, she spends as much time as possible with her three wonderful grandkids!
polly@jtbatesgroup.com

Allison Dorco

Claims Advocate

Allison began her career with JT Bates Group in 2018. She is a licensed property and casualty insurance agent. When she isn’t working, Allison enjoys spending time with her husband, two daughters, and Luna the yellow lab.
allison@jtbatesgroup.com

Sales Team

Nick Latta

National Sales Executive

Nick joined the JT Bates Group team in August of 2020. He first learned about REP while working as a rental coordinator for a large equipment dealership. Since joining JT Bates has become an expert in helping dealerships solve their coverage problems. Nick lives in Missouri with his wife Mallory and their two daughters.
nick@jtbatesgroup.com

Allison Dorco

Claims Advocate

Allison began her career with JT Bates Group in 2018. She is a licensed property and casualty insurance agent specializing in our product Rental Shield. When she isn’t working, Allison enjoys spending time with her husband, two daughters, and Luna the yellow lab.
allison@jtbatesgroup.com

Zach Delong

Executive Program Developer

Zach joined the team in March of 2021 with over 13 years of experience in the sales and service industry. Many years of being in the Commercial Insurance field allows him to be extremely effective in his consulting to find the best solutions for clients and putting their needs first and foremost. While not working, Zach enjoys spending his time with his daughter, going hiking and spending time in the outdoors.
zdelong@jtbatesgroup.com

IT Team

Ryan Allison

Senior Developer

Ryan joined the JT Bates Group team in 2018. Since graduating Baylor University in 2011, he’s racked up over seven years of experience in web development. As their Senior Developer, he enjoys building web systems that make the lives of their customers easier. You can usually find Ryan supporting the Baylor football team with his wife and daughter.
ryan@jtbatesgroup.com

Audrey Templeton

Business Analyst / IT Project Manager

atempleton@jtbatesgroup.com

Compliance Team

Janetra Burton

Administrator

Janetra came on board with JT Bates Group in 2019. She has over 10 years of data entry and customer service experience. In her free time, Janetra loves relaxing with her husband and kids.
jburton@jtbatesgroup.com

Janell Raica

Administrator

Janell works on our compliance service team from Texas. Although she is a native Californian, she now considers Texas her home. She enjoys balancing her time here at JT Bates group with her busy family life.
jraica@jtbatesgroup.com

Stephanie Mann

Administrator

Stephanie came on board with JT Bates Group in 2019. The customers she serves think that she's the bomb.com! She is a loving wife to her husband Scott and amazing mother to their 3 children.
smann@jtbatesgroup.com

Jessica Heinrichs

Administrator

Jessica joined JT Bates Group with over a decade of critical incident, management, and law enforcement experience. She is a member of our stellar Compliance Services Team where attention to detail is vital to our dealers. Jessica keeps her hands full while not working as well with her husband, 5yr old twins, 2 cats, 2 dogs, and a partridge in a pear tree.
jheinrichs@jtbatesgroup.com

Debbie Grey

Administrator


debbie@jtbatesgroup.com

Shirley Miller

Administrator

Shirley, started working with JT Bates three years ago as a contractor certificate administrator. Her background is in office management, legal secretary, real estate and property manager. She's made customer service the theme of her work history! She has two children and two grandchildren. She loves traveling, gardening, and reading.
smiller@jtbatesgroup.com

Casey Georgens

Administrator


casey@jtbatesgroup.com

Kristen Herrin

Administrator

Kristin began her career with JT Bates group in December of 2020. She spent numerous years working for local schools and non-profits in Central Texas. When she isn't working, Kristin spends her time with her husband and four children, usually at a ball field catching a game, listening to live music or in the kitchen baking with her kids.
kherrin@jtbatesgroup.com

Linda Biddle

Administrator


lbiddle@jtbatesgroup.com

Area Specialists

Annie Bates

Rental Shield Specialist & Claims Advocate

Annie joined JT Bates Group full time in the summer of 2020. She is in her junior year at the University of Houson-Victoria pursuing a degree in Communications. When she is not working, she enjoys making baked goods and hosting friends for game nights.

Kate Davis

Executive Assistant

Kate joined JT Bates Group in January of 2020. In 2005 she graduated from Wheaton College. Since then, she has worked in various non-profit and educational roles in Arizona and Texas. Serving others is a passionate lifestyle that Kate lives out daily. Currently, she lives in central Texas with her husband and three children.

Seth Hird

Digital Marketing Specialist

In the fall of 2019, Seth joined our team as a marketing intern. Now working as the Digital Marketing Specialist, he is continuing his degree at Thomas Edison University pursuing a Marketing Degree. When not at work, he can be found playing music or doing CrossFit.

“Our goal is to be the leading provider of rental protection built on a reputation that precedes us.”

Jayme Bates | CEO

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