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Meet Our Team

Our Mission
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Our Vision
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Our Core Values

JT Bates Group Culture

  • We are humble.
  • We are adaptable.
  • We are accountable.
  • We are proactive.

“We strive to glorify God by providing superior products to our customers and meaningful work for our employees.” – CEO, Jayme Bates

Jim Ricker

Founder - JT Bates Group and Ricker & Associates

With over thirty years of experience in the equipment industry, Jim founded JT Bates Group and developed Rental Equipment ProtectionTM after recognizing a need for better coverage at competitive rates. Prior to this, Jim worked with John Deere, now Sentry, before moving to a career in insurance consulting. He now consults as a Program Development and Procurement Specialist for national accounts.
jgripro@gmail.com

Jayme Bates

Chief Executive Officer

Jayme has over 13 years of experience as an insurance producer and an extensive background in accounting and contracts. In her new role as the Chief Executive Officer for JT Bates Group, she is honored to be a part of the family legacy. Her dedication to the dealers she works with truly sets Jayme apart from other entrepreneurs in this industry.
jbates@jtbatesgroup.com

Brad Bates

Chief Information Officer

After helping Reagan defeat the commies in the 80s, Brad started his journey into technology.

He loves: Jesus and his Family
brad@jtbatesgroup.com

Miriah Smith

Director of Operations

Miriah came on board with JT Bates Group with over twenty years of management experience. At the company, she has definitely put that experience to good use, overseeing Operations, and the Compliance Services Team. Miriah keeps her hands full while not working as well, juggling four children and their new puppy, Marlie, with her husband.
miriah@jtbatesgroup.com

Amanda Murphy

Marketing Director

Amanda has over 15 years of marketing experience under her belt working in branding, advertising, social media, and sales team support. As the Marketing Director for JT Bates Group, she’s excited to promote a company that truly cares for and invests in their customers. Amanda lives with her husband and four children in central Ohio.
amanda@jtbatesgroup.com

Chad Warren

Corporate Chaplain

Chad was appointed the JT Bates Group Corporate Chaplain in January of 2020. Since graduating from Oregon State in 2004, he has operated in many different ministerial and educational roles across the United States. Chad lives with his wife and three children in central Texas.
chad@jtbatesgroup.com

Managers

Polly Marmon

Compliance Services Team Lead

In 2014, Polly joined the JT Bates Group team as a certificate administrator. In 2020, she was promoted to Compliance Services Team Lead. When she's not working, she spends as much time as possible with her three wonderful grandkids!
polly@jtbatesgroup.com

Allison Dorco

Claims Advocate

Allison began her career with JT Bates Group in 2018. She is a licensed property and casualty insurance agent. When she isn’t working, Allison enjoys spending time with her husband, two daughters, and Luna the yellow lab.
allison@jtbatesgroup.com

Sales Team

Nick Latta

National Sales Executive

Nick joined the JT Bates Group team in August of 2020. He first learned about REP while working as a rental coordinator for a large equipment dealership. Since joining JT Bates has become an expert in helping dealerships solve their coverage problems. Nick lives in Missouri with his wife Mallory and their two daughters.
nick@jtbatesgroup.com

Allison Dorco

Claims Advocate

Allison began her career with JT Bates Group in 2018. She is a licensed property and casualty insurance agent specializing in our product Rental Shield. When she isn’t working, Allison enjoys spending time with her husband, two daughters, and Luna the yellow lab.
allison@jtbatesgroup.com

Zach Delong

Executive Program Developer

Zach joined the team in March of 2021 with over 13 years of experience in the sales and service industry. Many years of being in the Commercial Insurance field allows him to be extremely effective in his consulting to find the best solutions for clients and putting their needs first and foremost. While not working, Zach enjoys spending his time with his daughter, going hiking and spending time in the outdoors.
zdelong@jtbatesgroup.com

IT Team

Ryan Allison

Senior Developer

Ryan joined the JT Bates Group team in 2018. Since graduating Baylor University in 2011, he’s racked up over seven years of experience in web development. As their Senior Developer, he enjoys building web systems that make the lives of their customers easier. You can usually find Ryan supporting the Baylor football team with his wife and daughter.
ryan@jtbatesgroup.com

Audrey Templeton

Business Analyst / IT Project Manager

atempleton@jtbatesgroup.com

Compliance Service Team

Stephanie Mann

Team Lead

Stephanie came on board with JT Bates Group in 2019. The customers she serves think that she's the bomb.com! She is a loving wife to her husband Scott and amazing mother to their 3 children.
smann@jtbatesgroup.com

Janetra Burton

Administrator

Janetra came on board with JT Bates Group in 2019. She has over 10 years of data entry and customer service experience. In her free time, Janetra loves relaxing with her husband and kids.
jburton@jtbatesgroup.com

Debbie Grey

Administrator

Debbie joined the JT Bates Group team in 2014. Her background is in customer service, data entry and office management. Debbie loves spending time with her family and friends and enjoys the beach, watching her sports teams, listening to music and talk radio.
debbie@jtbatesgroup.com

Shirley Miller

Administrator

Shirley, started working with JT Bates three years ago as a contractor certificate administrator. Her background is in office management, legal secretary, real estate and property manager. She's made customer service the theme of her work history! She has two children and two grandchildren. She loves traveling, gardening, and reading.
smiller@jtbatesgroup.com

Casey Georgens

Administrator

Casey joined the Compliance Services Team in September 2019. She has a BS in Applied Learning and Development from the University of Texas at Austin. She and her husband enjoy watching their youngest daughter play indoor and beach volleyball tournaments all over the country and visiting their 3 college students at Texas A&M and the University of Mary Hardin-Baylor.
casey@jtbatesgroup.com

Kristin Herrin

Administrator

Kristin began her career with JT Bates group in December of 2020. She spent numerous years working for local schools and non-profits in Central Texas. When she isn't working, Kristin spends her time with her husband and four children, usually at a ball field catching a game, listening to live music or in the kitchen baking with her kids.
kherrin@jtbatesgroup.com

Linda Biddle

Administrator

Linda’s background in healthcare of 38yrs gave her a drive to help others and love people. That knowledge and passion has been pivotal in the success of our compliance services team! In her free time Linda loves to share about Jesus, help others and spend time with her family.
lbiddle@jtbatesgroup.com

Julie Scott

Administrator

Julie is happily married to her husband, and they have two boys, two dogs. She spend a lot of time with family and enjoys traveling for her oldest child's baseball adventures!
jscott@jtbatesgroup.com

Terri Fogolini

Administrator

Terri has a diverse background and knows how to interact with people phenomenally! Her past experience in Human Resources & Customer Service has made her an integral part of the team. When not working Terri loves to spend time with her family & friends.
tfogolini@jtbatesgroup.com

Area Specialists

Annie Bates

Rental Shield Specialist & Claims Advocate

Annie joined JT Bates Group full time in the summer of 2020. She is in her junior year at the University of Houson-Victoria pursuing a degree in Communications. When she is not working, she enjoys making baked goods and hosting friends for game nights.

Jessica Heinrichs

Executive Assistant

Jessica joined JT Bates Group with over a decade of critical incident, management, and law enforcement experience. Her attention to detail is vital to our company and our customers. Jessica keeps her hands full while not working as well with her husband, 5yr old twins, 2 cats, 1 dogs, and a partridge in a pear tree.
jheinrichs@jtbatesgroup.com

Seth Hird

Digital Marketing Specialist

In the fall of 2019, Seth joined our team as a marketing intern. Now working as the Digital Marketing Specialist, he is continuing his degree at Thomas Edison University pursuing a Marketing Degree. When not at work, he can be found playing music or doing CrossFit.

“Our goal is to be the leading provider of rental protection built on a reputation that precedes us.”

Jayme Bates | CEO

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